Privacy Policy

1. Introduction

Welcome to Contrivea ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://contrivea.com/ or engage our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you fill out our contact or quote form, we collect personally identifiable information such as your name, email address, phone number, and company name. This information is voluntarily provided by you.

Derivative Data

Our servers may automatically collect information such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our site.

Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to help customise our site and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and fulfil your requests
• Send you project proposals, quotes, and updates
• Send our newsletter if you have opted in
• Improve our website and services
• Comply with legal obligations

We will never sell, trade, or rent your personal information to third parties for marketing purposes.

4. Third-Party Services

We may share your information with third-party service providers that perform services on our behalf, including:

• Calendly — for scheduling strategy calls. Their privacy policy applies when you book through their platform.
• Email Service Providers — for sending communications you have requested.
• Analytics Providers — to help us understand how visitors interact with our website.

These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Enquiry and form data is typically retained for up to 2 years.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to or restrict processing of your data
• The right to data portability

To exercise any of these rights, please contact us at hello@contrivea.com.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: hello@contrivea.com
• Phone: +44 741 354 996